FAQs
Carpetland USA
Have a residential or commercial flooring product and service-related question? We have the answer. Check out these FAQs and give us a call today for more information!
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What types of flooring do you offer?
We provide an extensive selection of flooring options, including hardwood, laminate, vinyl, carpet, and tile. Each type comes in a variety of styles and finishes to match your design tastes and functional requirements.
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Do you provide flooring installation services?
Yes, we offer professional installation services for all the flooring products we sell. Our experienced installers ensure that your new flooring is installed correctly and efficiently. Additionally, we offer a lifetime installation warranty on all our services.
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How do I maintain my new flooring?
Maintenance varies based on the type of flooring you have. Generally, regular sweeping and mopping will keep your floors looking new. For detailed care instructions, please refer to our maintenance guide or contact our customer service team.
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Can I get a free estimate for my flooring project?
Absolutely! We provide free estimates for all flooring projects. Contact us to schedule a consultation, and we’ll give you an accurate quote tailored to your specific needs.
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What areas do you serve?
We proudly serve customers in Rockford, IL, Sycamore, IL, and the surrounding areas. Visit our stores in these locations to explore our wide selection of flooring options and consult with our knowledgeable staff.
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Do you offer financing options?
Yes, we offer flexible financing options to help you get the flooring you need without breaking the bank. Talk to our financing specialists to find a payment plan that suits your budget.
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How long does the installation process take?
The installation time depends on the type of flooring and the size of the area. On average, most installations are completed within a few days. At Carpetland USA, we'll provide a more accurate timeline during your consultation. Request a call back from us now to learn more.
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Can I see samples of your flooring products before deciding?
Absolutely! We encourage customers to visit our showrooms in Rockford and Sycamore, IL to see and feel the flooring samples in person. Our staff will help you choose the best options for your space.
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